Refund Policy
1. Free trial
The PatternDesk free trial (when offered) does not require payment. No refund applies to unused trial days.
2. Paid plans
Subscription fees are generally non-refundable once a paid period has started, except where required by applicable law or where we cannot deliver the core service due to a verified platform fault on our side.
3. Duplicate / failed payments
If a payment is charged twice in error, or a failed payment is still deducted, contact support with the payment reference. Eligible duplicate charges will be refunded after verification.
4. Cancellations
You may stop renewing at the end of the current paid period. Cancellation does not automatically refund the remaining days of an active paid term unless we agree otherwise in writing/WhatsApp confirmation.
5. How to request
Refund or billing requests: WhatsApp +91 86828 61656 with centre name, registered mobile/email, and payment proof. We typically respond within 2–3 business days.
6. Processing time
Approved refunds are processed back to the original payment method where possible. Bank/UPI timelines may take additional working days.